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Oct 08, 2026

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Everyone at an open home is looking at something. Buyers are looking at the house. The agent is looking at the buyers. The neighbours are looking at both. And the owner, if they've got any sense, is at the café down the road.

Open homes look simple. Unlock the door, put the sign out, let people wander through. But there's a bit more going on than a house standing there looking nice, and knowing what it is helps whichever side of the front door you're on.

What is an open home?

An open home is a set time when anyone can walk through a property that's for sale, no appointment needed. You'll also hear it called an open for inspection, or an OFI. Open homes are often around half an hour, and the listing will tell you the exact times.

Sometimes you'll hear about a private inspection too. That's a one-on-one booking with the agent, usually for someone who's seriously interested, can't make the open time, or wants a longer look.

Keen to see one for yourself?

Our open homes page lists every RealWay open home across Toowoomba, with the day, the time and the agent for each. It's updated as new ones are booked in.

See this week's open homes

What is the agent doing while you look around?

Quite a bit, as it turns out. The agent is greeting people, answering questions, taking names and numbers, keeping an eye on who's in which room, and listening. Mostly listening.

The agent hears what people say when they think nobody's paying attention. "Love the kitchen." "Shame about the backyard." "Is that the road noise?"

All of it goes back to the owner afterwards, because it's the closest thing a seller gets to a free test of how the market sees their home.

That's also why you'll usually be asked for your name and number on the way in. It lets the agent follow up, keep track of who came through, and give the owner an honest count of how much interest there was.

RealWay agent taking a buyer's details at an open home

Selling? What to do on the day

The short version is to get out of the way and let the house do its job. Here's the longer version.

RealWay agent styling a home ready for an open home

What to do

Be somewhere else

Buyers talk more freely, open more doors and stay longer when the owner isn't standing in the kitchen. Take the family, take the dog, go and get a coffee.

Tuck the knick-knacks and valuables away

Gather up the bits and pieces that usually live on the benches and shelves, like the mail, the kids' toys and the odds and ends, and pop them in a nice basket or box tucked away in a cupboard or the garage. Small valuables like jewellery, cash and spare keys are easiest to take with you for the day. The place looks calmer, buyers aren't invited to have a closer look at how you live, and the home looks like it has plenty of storage (home stagers suggest the same thing). If you're not sure how your home insurance treats open homes, a quick chat with your insurer is an easy bit of peace of mind.

Let the light in

Open the blinds, switch the lights on and crack a few windows. A bright house feels bigger.

Sort the pets and the cars

Your dog might be the best part of the house, but not everyone's a dog person. Some buyers will skip a room rather than walk past a dog on the way in. Best to take the pets with you for the day. Then park the cars off the driveway, so visitors have somewhere to pull up and a clear view of the front of the house.

Tell the neighbours

A quick heads up about extra cars and people goes a long way, especially if street parking is tight.

RealWay agent straightening a rug before an open home

What NOT to do on the day

Don't hover

Standing around "just in case" makes buyers feel watched, and watched people stop saying what they think. Let the agent run the show.

Don't try to sell the house yourself

Explaining why the bathroom is the way it is, or defending the price, is the agent's job. Your agent has had that conversation before and is better placed to have it.

Don't take comments to heart

Someone will dislike the paint colour you spent a month choosing. That's information, not an insult. When the feedback comes back, look for the things several people said, not the one-off opinion.

Don't hide problems

If there's an issue with the house, tell your agent early so it can be handled properly. Surprises tend to turn up later in a building and pest report, and they cost more time then than they do now.

And if open homes aren't your thing, you can ask for private inspections only. It's your home, so it's your call, made with your agent. Open homes bring a lot of people through in one go, so it's worth talking about what private inspections would mean for how many buyers see the place.

Buying? How to read the room

If you're the one walking through, here's how to get the most out of half an hour. And if you're selling, it helps to know what's going through a buyer's head.

Do one lap with your heart and one with your head

The first time through, let yourself like it. The second time, look at the practical stuff, like storage, light and how the rooms flow. The detailed checking comes later with a building and pest inspection, so an open home is mostly about how the place feels to live in.

Look for what the photos can't show

Road noise, how much light the living area gets, what the neighbour's yard is like, and whether your car fits in the driveway. Stand still in the main rooms for a minute. Houses have a feel and a smell, and photos don't carry either.

Treat it like someone's home

Because it is one. Peeking in wardrobes and cupboards is normal, but rummaging through drawers and personal things isn't. If you're asked to take your shoes off or stay out of a room, just go with it.

Don't read too much into the crowd

A packed open home doesn't mean it's about to sell, and a quiet one doesn't mean something's wrong. It's half an hour on one day. Weather, other open homes on at the same time and how long the place has been advertised all change the numbers.

Ask the agent straight questions

What's included in the sale? How long has it been on the market? Queensland agents can't make false or misleading statements about a property (the REIQ explains how that works), so a clear question should get a clear answer.

Ask about price, because it's a normal question

If a home is advertised as "offers over", that figure has to be the minimum the owner will accept. The Queensland Government has the details on property advertising. If there haven't been many similar homes sold nearby lately (these are called comparable sales), the agent and the owner may genuinely not know what the place could fetch. In that case a ballpark figure is the best anyone can give you while they see how much interest comes in. Auctions work differently, and we cover that in Selling Methods Explained.

What happens after the open home?

What the agent does once the door's locked

The agent usually follows up with everyone who left a name and number and passes the feedback to the owner. If someone's keen, the conversation turns to offers.

What a buyer does next

Mostly paperwork and checks: the contract, a solicitor or conveyancer to look it over, your finance, and usually a building and pest inspection. An offer isn't a binding deal until a contract is signed. If terms like "under contract" and "unconditional" are fuzzy, we've broken them down in Selling Methods Explained.

Open home jargon in plain English

Open for inspection (OFI): another name for an open home.

Private inspection: a one-on-one appointment with the agent, outside the open home times.

Second inspection: a return visit, often with a partner, a family member or a builder, and usually a tape measure.

Vendor: the person selling the property.

Feedback: what visitors said about the home, passed on to the owner by the agent.

Questions people ask about open homes

How long does an open home usually go for?

Often about half an hour. The listing shows the exact time, and you can turn up anywhere in that window. If you'd like longer, ask the agent about a private inspection.

Why does the agent ask for my name and number?

So the agent can follow up with you, keep track of who's been through the house, and give the owner an honest idea of how much interest there is.

Should the owner be home during an open home?

Most owners are better off out. Buyers tend to be more relaxed, look in more rooms and stay longer when the owner isn't there. If you can't be out for the whole time, talk to your agent about how to handle it.

Is it okay to ask the agent about price?

Yes, it's one of the most common questions at an open home. In Queensland, an "offers over" figure has to be the minimum the owner will take. If there aren't many similar homes sold nearby (comparable sales), the agent and owner may genuinely not know what it could fetch, so a ballpark figure is the best option while they see how much interest comes in. Properties going to auction follow different rules, which we cover in Selling Methods Explained.

Is it normal to go back for a second look?

Very. Second inspections are common, often with a partner, a family member or a builder. They're a good chance to check the things you didn't think of the first time round.

What if hardly anyone turns up to my open home?

One open home is a snapshot, not a verdict. Weather, other open homes at the same time and how long the place has been advertised all affect the numbers. A good agent will look at it alongside online interest, enquiries and feedback, then talk to you about what, if anything, to adjust.

Can I ask for private inspections only?

You can. It's your home, so how people view it is your call, made with your agent. Open homes bring more people through at once, so it's worth talking through what private inspections only would mean for how many buyers get to see it.

Open homes are half an hour where a lot of small decisions get made, on both sides of the front door. If you're getting ready to sell and want to talk through how yours would run, we're happy to have that chat. If you're getting ready to buy, have a look at what's open this week.

Annette Neil, Sales Director

Want to know the next steps?

As our Sales Director, Annette Neil can connect you with the right agent or investor services support from the start.

Talk to Annette

General information only and current as at October 2026. This isn't financial or legal advice. For advice specific to your situation, please speak with a qualified professional.